Change your voice
Personally, I don’t have any need to disguise my voice on the phone. I am not screening calls. Or rather, I can screen them if they call via my cellphone. People who are looking for me don’t have much choice anyway, we don’t have landline phone at home anymore.
If I were trying to collect from people who owe me money, I’d probably use a voice changer. Not to disguise myself or anything, but to change the pitch and tone. I tend to sound too nice on the phone, and well, successful collectors aren’t exactly the nicest people to talk to are they? 🙂 Maybe using a voice changing solution is the answer to my team’s dwindling CSAT scores. I have agents who tend to sound curt or very passive on the phone. I wonder if the mechanism can be tweaked so the voice will automatically sound lively and supportive? It will no doubt give off the impression that the rep is very attentive to the caller.
But I guess that would be cheating.
I hear there are also portable voice changers that would most probably be compatible with most cellphones. Like I’ve already said, I don’t have a need for it, but it might be fun to just change the way you sound every once in awhile. I could imagine the boyfriend being shocked to hear a manly voice pick up my phone, or if it’s not possible to switch from female to male, I still think he’d immediately end the call as soon as he hears a strange voice. Hehe.