I answered my first email ticket in a long time – 7 months. I am not used to it, and I still second guess myself when it comes to diagnosing issues. Some things that are considered basic (specially for someone who used to train new hires on those products) are now alien to me. I’m cutting myself some slack though because I haven’t supported the product line in over a year, no one is really expecting me to get back on track on the first try.
So today at work, was more like review day for me. I still had apprehensions while writing out my first response, I knew that if the customer wrote back, another agent would see what I did wrong, and I don’t really want them to see anything negative.
Anyway, it was a good first day. And I just love that shift!
A few posts ago, I mentioned about the stress I’ve been feeling at work. Today was totally different. I actually left work with a lighter heart than when I came in.
Oops! I had planned to bring donuts for my team tonight, it totally forgot about it when I woke up this evening. I’ll probably just make up for it tomorrow night instead though some of them are not going to be there…
We first read Berry’s The Templar Legacy. I liked the action and enjoyed the adventure; I felt like I traveled through Europe through that book. I know I wrote two posts about reading it.
I wouldn’t say The Amber Room is exactly like it, it’s probably less complicated and less mysterious. But it is, nevertheless, also about looking for treasures long thought to have been lost. The difference here though is that there’s no shaking truth to be learned in the end. No beliefs to be shattered.
Disappointingly, it wasn’t the page-turner I had anticipated it to be though it did have it’s fair share of action. Christian Knoll came out more like a horny pig in the end than the calculated thief-killer that he was being played out to be at the beginning. I also couldn’t help but wish there was a different ending for Suzanne Danzer. She could have been so much more; and there was show of some remorse for the killing she had had to do in her life. I really thought she and Knoll would band together in the end.
What happened to the Cutlers was quite predictable, I mean, it was written all over. There was no clarity there though, in terms of why they had split up in the first place.
Their relationship made me think about my own relationships, specifically how having too much differences could be really hard on two people. In the past, boyfriend and I would speak harshly to each other – just as Rachel sometimes does to Paul – and then regret having said anything. I used to think that was more of Alfred’s problem, that he was the one who could really say hurtful things when he’s mad. He’s changed a lot after all these years and I do see his effort in restraining himself from saying anything he would regret. I remember saying in the past that we can’t take back words we’ve already uttered, even after saying sorry or being forgiven. The cut stays. I remind myself today not to make that mistake because I know I can be hurtful too.
My parents were at EDSA I; they were in the middle of events leading up to it too, and in the revolution led years before. It’s been no secret that my parents were both in the militant movement in their younger days – up until they had us. Both of them were political prisoners at different times – my dad first for a couple of years when my brother was a young boy; my mom for a few months while I was still an infant. EDSA I was the time when the people’s rage reached boiling point, it was the result of many years of toil. After EDSA, my parents were involved in various development efforts and they were still doing their fair share in effecting change. They no longer moved in the underground but were out in the open.
It is sad that today, at the commemoration ‘rally’ at EDSA, there were more military and police personnel than there were civilians. It is sad that today, 22 years later, we are in need of another EDSA.
I am disappointed that Erap is free to be interviewed on the Al Jazeerah channel and say that Gloria is an illegitimate president. Why? Definitely not because I support Gloria and her administration, but because Erap himself was the subject of an EDSA Revolution, one that I was proud to have participated in. His freedom now speaks of the failure of EDSAs past.
As a people, we are proud of the spirit of EDSA, and yet we elect the wrong people to office time and again. The ZTE-NBN deal is but one of many deals that reeked of corruption. Anyone actually involved in government projects would know that there are many ways that a politician or a government employee can pocket the people’s money. Perhaps not everyone is in on it, perhaps you have some who strive to effect change within the system. But how can it really be done?
If we get rid of Gloria today, how can we be assured that those who remain in office won’t carry on with the culture they have already so ingrained? Is it enough to replace the head? Come on, graft and corruption happens across the board, and it cuts across all the colors of the political spectrum. Who can we trust not to let us down yet again?
So a Justice Department official was quoted to have said that Erap may be put back in jail if he doesn’t stop questioning the legitimacy of Arroyo’s presidency. Heck, he’s been doing that since a week or so after he was pardoned. He is clearly getting away with not honoring his end of the terms of the pardon!