Monday, June the 3rd, marked the end of my 14-year career in the customer service/outsourcing industry.
I wish I could say I had done so on my own terms. That I had made the decision of my own free will, because I was finally ready to move on to bigger and greater things.
But the truth is, no matter how long I have been telling myself that I wanted OUT of this job (mainly because of the hours), I hadn’t so much as drafted a resignation letter in the last nine years. I didn’t even setup a LinkedIn profile until a few days ago!
There were so many excuses to stay. Even after losing my own team two years ago, I had found reasons to convince me I wasn’t meant to be anywhere else but there.
- I don’t have enough of a cushion to explore what I’d rather do for a living. How would we live on a single income while I figured out what I wanted to do? (Technically, we could. There’s just the two of us after all, plus 4 dogs (and two little puppies)).
- I can’t imagine working for someone else.
- I’d wait until I’ve built a substantial side hustle before I quit my day job.
- Moving to another BPO would just be more of the same – same shit, different office.
- My friends wouldn’t be there (wherever there is. Although I mostly worked alone the past two years anyway)
Late last year, I did some exploring into the freelancing world. I researched possible online side hustles I could do while employed which I could eventually scale to a high-paying gig. But because I didn’t give myself a deadline, I had one opportunity that was barely started (an online course), and another that I hadn’t yet truly pursued. Which means when the news of my letting go was delivered to me – I had no backup plan that was already waiting for me.
But, not surprisingly, I took the news quite well. Of course, it didn’t hurt at all that I was getting a decent send-off package for all the years I had been with the company (9). But it wasn’t just that. I felt relieved that the decision had been made for me. The decision that I had been putting off for quite a while.
And it could have been worse – a lot worse. I could have lost my job due to poor performance or loss of confidence, in which case I would have left empty handed. Thank goodness that wasn’t the case.
I do not envy the position of my bosses who had to tell me the news face to face – I believe it was a tough decision, and that they would have prevented it if they could. After all, I wasn’t the only one they had to let go.
If only they knew, that all along, they were setting me free.
What they had given me was the kick in the butt I needed to finally start on a new and exciting adventure. All that’s left for me to do is to take stock of all that I have learned, maximize my strengths, and hope for the very best. Oh, and to take action.
I am hitting the road, and I am excited to find out where it takes me.