Dell Pasay is now Teleperformance
On Friday morning, I received a call from a very agitated boyfriend – they have just been given the news that Dell has struck a partnership with Teleperformance. Dell Pasay will soon cease to exist, and it will be fully controlled by TP. The news was not meant with enthusiasm, on the contrary, many of Alfred’s batchmates are feeling uncertain. They had just signed up with Dell, and it was the fifth day of new hire training. Many, including Alfred, were wondering if there would be changes to the contract that they signed. They were told that the new contracts should be ready this week, if I heard him right.
When I got home that day, I went crazy looking for online news articles or even gossip or speculation revolving around the sale, but I didn’t find any. The Internet was quiet about this new development. I had asked Alfred to blog about it himself, because I wasn’t a first party in this event and felt I had no right to buzz about it. Yesterday, his worry was he wasn’t sure if Dell or TP allowed its employees to talk about their accounts. Like at our office, we really shouldn’t be talking about our specific accounts. Since I saw the news in today’s paper though, I guess he doesn’t have to use aliases for the companies anymore. We were thinking about referring to Dell as Delta, and TP as ThePreatorians or something. Haha.
Alfred will most probably choose to stay there. As long as the base pay stays, along with the allowance/benefits originally promised to them, there shouldn’t be a problem. But he is disappointed that he won’t be an in-house tech, that he will once again be part of an outsourced project. He was especially proud that he had been accepted to Dell. After he got his ID, his bag and his Dell shirt, he was so eager to show them to me. Soon, he will have to turn in his Dell badge, and I guess he won’t be able to brag that he supports Dell anymore. Just like I couldn’t broadcast that I’ve been supporting so and so products. He also has his doubts about staying on, stemming from co-workers who have previously been with TP. I don’t think it helped that their trainer’s initial reaction to the news wasn’t very positive either.
Where am in this? Well, my sole goal is to be the supportive partner – everything will turn out okay.
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Hmm…
And again, forgive me for the ranting post earlier. Right after I published it, I went up and snuggled in bed with the boyfriend for another hour until he decided it was time for him to get up and get to work. In my opinion, he left too early. But I can’t really blame him for not wanting to be late. And I really can’t stay mad at him.
My off is completely wasted though. Dang colds.
March 23, 2009 @ 2:06 pm
amp!!! talaga amp!!! amp!!! amp!!!
March 23, 2009 @ 3:05 pm
Sabi ko naman sayo, blog about it eh. Para maexpress mo ng husto. Haha. 🙂
March 23, 2009 @ 11:35 pm
http://www.tipidpc.com/viewtopic.php?tid=84230&page=104
March 24, 2009 @ 2:26 am
Sorry you had such a crappy weekend and that you have a cold. It’s been going around here as well so hang in there it will be better!
March 24, 2009 @ 10:06 am
sis nacheck mo na ba ‘to? http://forums.pinoycallcenter.com/index.php?sid=09366112d77552c114707b2527955726
eto naman yung thread ng dell http://forums.pinoycallcenter.com/viewtopic.php?f=13&t=52&st=0&sk=t&sd=a
March 24, 2009 @ 11:04 am
Yung thread sa TipidPC pa lang ang binabasa ko. After that yung links naman na share mo. Nakakainis lang talaga. If I was working there, hindi siguro ako pipirma… although depende din kung ano ang offer sa management team…
March 24, 2009 @ 11:26 am
well ganun talaga ma-feel if a company buys or merges with your company. ganun din nangyari sa amin pero in the end we sucked it up and conformed.
may increase usually paglipat to TP as well as severance package from Dell pero i won’t put my hopes on that since taghirap na talaga ngayon.
lipat na lang sya sa Dell QC if he wants to stay with Dell. hehehe.
March 24, 2009 @ 2:15 pm
He has no option to transfer sa QC kasi wala naman opening ata dun. Besides, he just started, as in one week pa lang sya sa company. I just think it was in bad faith that Dell continued to hire additional agents when they were already finalizing the sale. They should have freezed hiring at least until the announcement. I feel that the people who signed up with them are shortchanged.
I understand the business side of these things. I’ve been on that side too, ilan ba ang trinansfer namin to other accounts to take care of the business and the employees? pero to hire a bunch of people and then drop a bomb on them 5 days into their new contract is plain nasty. Hindi ito simpleng transfer to a new account, stay with the company. Join the new company by default ito. Hindi naman nangyari yung sale overnight eh.
March 24, 2009 @ 8:30 pm
Advise para sa boyfriend mo…he might be surprised with TP. The minority of people (complainers) will always voice up, but the majority stays in TP. And I understand there is pride, but the end of the day, TP bought Dell with no debt. TP is more stable than anyone in the BPO industry and has more growth than most companies. So why not strive for new ground?
March 25, 2009 @ 8:51 am
well im an employee of TP.. bilingual agent ako, well isa lang masasabi ko… lols.. no comment. well it depends din siguro sa management nalang but TP is so huge para mag care sa employee. yun lang. read between the lines nalang
March 25, 2009 @ 5:04 pm
I think I understand what you mean, or why you don’t want to say anything further. Thanks 🙂
March 25, 2009 @ 5:05 pm
I see you’re point, which really is what will happen. Anywhere you go naman na BPO, the same issues are a-buzz. He’ll stick it out of course 🙂 Thanks!
April 11, 2009 @ 9:24 pm
Why don’t you try being with TP. Maybe soon you’ll find hopes with them. We all know that we are having a global crisis, kaya kainin muna natin ang pride than we do not have fried chicken on our table.
April 12, 2009 @ 10:37 pm
Not me, my boyfriend. Yes he’s giving it a try and we’re all wishing for the best. It’s got nothing to do with pride, after all trainee pa lang naman sya. Sana lang Dell shouldn’t have hired a new class until after the announcement.
Okay Lang | BADODONG
April 13, 2009 @ 2:09 pm
[…] be enough. I think that over the past few weeks I have annoyed Vera (who actually wrote about Dell Pasay’s sale to Teleperformance) with messages about my batchmates jumping ship, or openings at other BPOs that offer as much or […]
October 23, 2009 @ 5:33 am
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March 27, 2010 @ 8:25 am
Need travel advice?
Its never too late for a romantic getaway..
Tahiti was our first choice,!
Would like to hear from others
Thanks a ton!.