May 24, 2016

Talisman

verabear Inspiring excellence 0 Comments

My Team has achieved what has, in the past seven months, been an elusive goal. Our Quality scores are at 71% for the month, with a record-breaking 82% performance just from last week. Phenomenal.

Tonight, I will report this to our regional team and for sure we’ll be asked what did we do differently to make this happen?

What did we do?

We just stuck to our guns. We kept working on it and working on it and working on it. We celebrated each little win and learned from every opportunity. We took stock of our capabilities, understood our challenges and worked together to make the strong stronger, and the rest even better.

Or it could also be all about the earrings.

Lucky earrings? 4 hoops, one for each quality element. All I know is that we’ve worked hard for this and will continue to do so. Awesome week, Team Centris! Record 82% for the week, and first time ever to hit 71% MTD. Six more days! Hold tight and never let go. Thanks everyone for making this happen! #weareproblemsolvers #relentless #firepower

A photo posted by Vera S. Ocampo-Apitana (@verabear) on May 20, 2016 at 8:10pm PDT